Ms. Jojo is Executive Vice President and Chief Customer Officer for United Airlines. In this role, she has oversight of digital technology, contact centers, customer solutions and innovation. From 2017-2022, Linda served as United’s Executive Vice President of Technology and Chief Digital Officer, where she led information technology, data analytics, digital products, e-commerce, cyber security, and the airline’s digital strategy. Prior to joining United, she served as Executive Vice President and Chief Information Officer for Rogers Communications Inc. from 2011 to 2014 (wireless communication and media), where she was responsible for all IT systems for both customer-facing and business support systems. Prior to this, Ms. Jojo served in other senior officer roles at Energy Future Holdings Corporation (held a portfolio of competitive and regulated energy companies), Flowserve Corporation (suppliers of industrial and environmental machinery), and General Electric.
Ms. Jojo serves as a director of the Federal Reserve Bank of Chicago, chair of the board of trustees of the Adler Planetarium in Chicago, Illinois, and is a member of the board of trustees at Rensselaer Polytechnic Institute in Troy, NY.