About the Customer Relief Fund

The Customer Relief Fund is a temporary, one-time assistance program designed to help our customers who are struggling the most with rising energy costs due to increasing demand. While Exelon does not control energy supply costs, we are committed to working with energy suppliers and advocating for solutions that ease the burden on our customers.

Exelon’s local energy companies – Atlantic City Electric, BGE, ComEd, Delmarva Power, PECO and Pepco – joined this summer with trusted local nonprofits to determine customer eligibility and administer relief. Each nonprofit received a portion of Exelon’s $50 million commitment as a one-time charitable contribution from Exelon.

In January 2026, Exelon expanded our commitment to the communities we serve by announcing an additional $10 million in temporary funds to support those challenged with high energy costs. The contribution brings Exelon’s direct customer assistance efforts to address energy affordability to $60 million in the past year. 

 

Purpose of the Fund

The Customer Relief Fund is a temporary program designed to address the current needs of customers seeking assistance. The commitment and expanded effort is a key part of Exelon’s and its local energy companies’ comprehensive affordability efforts to help customers manage energy costs, including:

  • Energy efficiency programs to help customers reduce energy consumption. 

  • Working with state and local governments to develop innovative programs that provide customers access to additional relief for high energy costs. 

  • Budget billing and flexible payment options to help customers manage costs, especially during higher usage periods.

Committed to Our Communities 

Family on couch watching tv with Atlantic City Electric logo


Atlantic City Electric

Atlantic City Electric joined with a local nonprofit to administer the Customer Relief Fund to assist customers experiencing high energy costs.

Father and daughter playing with dog in laundry room


BGE

BGE joined with a local nonprofit to administer the Customer Relief Fund to assist customers experiencing high energy costs.

 

 

older woman with toddler in kitchen


ComEd

ComEd joined with a local nonprofit to administer the Customer Relief Fund to assist customers experiencing high energy costs.

woman holder baby making food in kitchen


Delmarva Power

Delmarva Power joined with a local nonprofit to administer the Customer Relief Fund to assist customers experiencing high energy costs.


 

older woman using smartphone


PECO

PECO joined with a local nonprofit to administer the Customer Relief Fund to assist customers experiencing high energy costs.

woman and man using tablet


Pepco

Pepco joined with a local nonprofit to administer the Customer Relief Fund to assist customers experiencing high energy costs.