Delivering real savings for customers when it matters most

Energy costs are rising, and we know customers are feeling it.
 

While utilities don’t control the supply side of energy prices, we are focused on every opportunity to support customers. That’s what drove our recent work to challenge a proposed pipeline rate increase — and why we’re able to deliver meaningful savings today.
 

Through our advocacy, Exelon helped secure $13 million in savings for our natural gas customers while also avoiding more than $12 million in additional annual costs that would have otherwise been passed on to households and businesses.
 

Standing up for our customers

These savings stem from a multi-year case before the Federal Energy Regulatory Commission involving a proposed rate increase from Transcontinental Gas Pipeline Company (Transco), a major natural gas supplier in the Mid-Atlantic.
 

Exelon’s local energy companies – including PECO, Delmarva Power, and BGE – stepped in to challenge that proposal on behalf of customers.
 

The result: a settlement that reduced costs, returned over-collections, and prevented new charges from being added to customer bills. This effort reflects a core principle behind the Exelon Promise: when customers are facing rising costs, every dollar matters.
 

This kind of work often happens behind the scenes, and it plays a critical role in keeping energy costs as low as possible, especially at a time when broader market pressures are driving bills higher.
 

What this means for customers

The outcome delivers both immediate relief and longer-term protection:
 

• Money back on bills: $13 million will be returned to customers as credits on retail energy bills, expected to appear later this year.
• Lower costs over time: By pushing back on higher pipeline rates, we helped reduce ongoing delivery costs.
• No new surcharges: A proposed “Modernization Surcharge Tracker” was eliminated, avoiding additional, less transparent charges in the future.
• Greater stability: The agreement prevents further rate increases from this pipeline until at least August 31, 2027.

Together, these outcomes help make bills more manageable and provide greater predictability for the customers we serve.