All customers in the ComEd service territory have the opportunity to choose their provider of electric power and energy as well as metering services. This right is often referred to as Customer Choice. ComEd supports the right of customers to elect their service provider.
For more information on Customer Choice visit the PowerPath website. This site contains information including available suppliers, a glossary of terms, Customer handbooks and links to the ICC Customer Choice website.
With Customer Choice:
- ComEd customers have the right to choose who provides the supply portion of their electric service.
- ComEd customers may also choose the provider of their metering service.
- ComEd continues to provide the delivery of electricity to all customers.
- ComEd remains responsible for the wires, poles and all outage restoration.
- ComEd will treat all customers equally, regardless of choice of service provider.
For more information
- Visit the PowerPath website.
- Residential customers can also call ComEd at 1-800-EDISON1 (1-800-334-7661).
- Business customers can contact our Business Customer Service Center at 1-877-4COMED1 (1-877-426-6331).