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Privacy Policy

Exelon and its major affiliates Commonwealth Edison Company and PECO Energy Company (hereinafter referred to collectively as "Exelon") are strongly committed to protecting the privacy of you, its customers and the users of this web site. In light of this commitment, Exelon adheres to the practices provided below.

You should exercise discretion in what information you send to Exelon by email.  Exelon cannot guarantee that email sent over the internet is secure and will not be intercepted by others before it reaches Exelon.  Exelon is not responsible for the security of information contained in emails sent over the internet.  Exelon does not use technology that automatically collects personally identifiable information from you through this web site such as name, address, telephone number, email address, or domain name. 

Exelon does not disclose or sell any personal information about you to third parties without your prior approval, except as required by law, requested by regulatory agencies and governmental authorities, or as arises from the sale of all or a portion of any of its businesses. Exelon uses the information collected on this web site only to better provide you with Exelon's services. From time to time, Exelon may change its privacy policy, and will make reasonable efforts to publish such changes. Furthermore, Exelon applies security procedures in an effort to protect your information.

Collecting and using personal information

When you submit personal information to Exelon, you are agreeing to permit Exelon and its subsidiaries and affiliates to access, store and use the information wherever in the world Exelon and its subsidiaries and affiliates do business, both inside and outside the United States. In particular, Exelon may use your personal information for various business purposes, such as statistical analyses, generating surveys, doing market research, improving its services, and notifying you about services and changes that may affect you, among other business purposes all in an effort to better serve and provide you with the best service available.

Who should use this web site

Exelon's web site is intended to provide general information about Exelon and its services.  Exelon's web site is intended for adults and not children under 18.  Exelon will not knowingly collect personal information from children under 13 years of age, nor allow children under the age of 13 to use certain features of our website without the consent of a child's parent or guardian. Exelon will not knowingly disclose personal information collected from children.

External Links
In some cases, Exelon's web site links to other sites that collect personal information by and for other parties. In these cases, the personal information you provide on those sites is governed by the privacy policy of that site. Exelon does not assume responsibility for the actions of other parties. However, Exelon will use reasonable efforts to maintain secure connections with you and limit access to databases containing your personal information to authorized parties, including our own employees, whose access to your information is on a need to know basis. As such, our employees are trained to protect your privacy.

"Cookie" use

"Cookies" are small text files that are stored on your computer's hard drive by a web site through your browser. "Cookies" enable a web site such as Exelon's to keep track of your activities on that web site, and to improve your use of the site, such as by keeping track of your preferences. "Cookies" do not include any personal information. Additionally, you can change your browser settings on your personal computer so that "cookies" are not stored on your hard drive.  Exelon does not use clickstream, web bugs, spyware or adware nor does it place any technological thing on your computer or browser.

Disclosure to government

Exelon reserves the right to monitor and disclose, without your consent, any communications or personal information, whenever requested to do so by courts, government agencies or by law enforcement authorities.

Exelon will use reasonable efforts to address concerns you may have about your personal information. You may contact Exelon by using the "Contact Us" area of the site.

Privacy Policy