If you are having difficulty paying your bill, we may be able to help by setting up a payment arrangement with you. Call 1-888-480-1533 for payment arrangements.
Here Are Programs That May Help You Pay Your Bill
Customer Assistance Program
The Customer Assistance Program (CAP) Rate is designed for eligible customers. To be eligible, your annual gross income must be at or below 150% of the Federal Poverty Income Guide. For more information on the CAP Rate, please call 1-800-774-7040.
Low Income Usage Reduction Program (LIURP)
PECO's Residential Low Income Usage Reduction Program (LIURP) can help you lower the amount of gas and electricity used in your home. Through the program, weatherization measures are installed in your home and you receive conservation education. The program is free of charge. To see if you are eligible for this program, call 1-800-675-0222.
We Also Offer Different Payment Options for Your Convenience
There are currently three convenient bill payment options available. Created with you in mind, to make your life simpler. There is no additional charge for any of these options so you can choose one or all of the options.
- Levelized (or "Budget") Billing
- Direct Payment (or "Power Pay")
- Online bill payment (e-bill)
Levelized Billing ( Budget Billing )
Budget Billing "levels" out your energy bills. We'll charge you the same amount every month all year long, and at the end of twelve months there is a true-up charge or credit applied. For more information, visit our Budget Billing page.
Online Bill Payment ( e-Bill )
Every month your electric bill is delivered online. Paying your bill is easy -- with the click of a mouse, you can schedule the payment of your electric bill. We'll even send you an e-mail that lets you know we've received your payment.
Direct Payment ( Power Pay )
With Power Pay, we'll automatically debit your checking or savings account for the amount shown due on your statement. For more information, visit our Power Pay page.