How automated meter reading (AMR) technology improves your service (June 2006)
AMR helps keep your lights on:
- Verifies power service and, at times, detects power outages.
- Helps PECO troubleshoot service problems reported by customers, which improves response and ensures customers are restored when repairs are made.
- Assesses the severity of a problem before dispatching service teams. This allows PECO to send the right team for the job and get power restored more quickly.
AMR improves your billing process:
- Reads meters in real time every day to provide accurate energy consumption data.
- Provides more accurate meter reading without entering your property.
- Issues bills accurately and on time (with less need for estimating monthly usage).
- Analyzes your energy usage from our computers when you have billing questions.
AMR is just one example of technology helping PECO provide better service to you. However, you continue to play a key role in helping PECO promptly respond to outages. Call us at 1-800-841-4141 when power is lost so we can dispatch crews more effectively.
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