Frequently Asked Questions
This page contains a number of general questions that apply to all contractor and builder concerns.
General Questions
Who should be notified when an emergency occurs on the job site?
PECO's emergency hotline, 1-800-841-4141, is available 24 hours a day, seven days a week.
What is a Service and Meter application?
This is a form PECO requests the customer or contractor to complete prior to doing any major upgrade or changes on your electric or gas equipment. When completed and mailed to PECO it serves as the catalyst for having a representative contact you to either discuss what you are doing or serves to inform PECO what you plan to do, depending on the size of the project, so we may await the underwriter's certificate that will be forthcoming from the contractors. This form should be filled out at the earliest indication that any work may be done to allow PECO to respond and not be the delay in your construction effort. If you have any questions concerning your application you
can always contact your local New Business Services organization or the New Residential Construction Group.
How do I get an Electric or Gas Service and Meter application?
You can download and print a copy of the Service and Meter application and instructions from the Service Information Resources page. Or, call the number for the New Business Services organization or the Underground Residential Design Team listed for your area. Speak to the Contractor Liaison and they will either mail or FAX an application to your home or office. New Business Contact Information
Who should be contacted when a new electric or gas service is required for an existing residence?
Please contact the PECO New Business Services organization (see link above) to request electric or gas service for an existing residence as well as all requests for gas and electric service for commercial properties.
Does the URD team handle requirements to supply new or existing homes with aerial electric service?
No. The URD team coordinates underground energy utilities in development. requirements for aerial electric service should be directed to your local New Business Services organization New Business Contact Information
What was an ITC (Intent to Construct)?
This state form was referred to as Act 222, The State Energy Conservation Act. This form was filled out and returned to the state when building a new home. It was filled out when renovations to your property exceeded 25 percent of the of the gross floor area. The state rescinded this act in 2004, please contact your local township for their ITC requirements.
Is an Underwriter's Inspection Certificate and an Intent to Construct (ITC or Act 222) form required before an electric meter is installed?
The Underwriter's Certificate should be on record with PECO before opening a trench and scheduling the installation of electric and gas facilities. PECO no longer monitors or checks the ITC form, please contact your local township for their ITC requirements.
What is the cost of temporary electric service?
The charge for installation and removal of a temporary service can vary depending on the facilities available to satisfy your requirements. An average price for one span up to 100 feet of secondary service and setting the a meter is $800 dollars. Any facilities beyond that increase the price.
Is there a charge for service or pole relocations and gas main extensions?
Yes. The cost for this work is determined by a Design and Construction Consultant for each individual job. The party requesting the work is responsible for the costs associated with the relocation or the extension.
Why aren't all certificates applied to service requests when received from the inspection agency?
Frequently, certificates are sent in by inspectors with incorrect or missing street name, lot number or street address. Inspectors should provide the PECO service request number on all certificates to eliminate this problem.
There is an inspection sticker on my meter board, why wasn't my electric meter set when the service was run?
PECO needs to receive underwriter inspection cards/certificates directly from the inspection agency. The inspection agency can fax copies to the local New Business Services Organization New Business Contact Information
Where can I find an electrical underwriter?
You can access a list of Electrical Inspection Agencies (underwriters) in Chapter 9 of the PECO Electric Service Requirements handbook available at the bottom of the page linked here.
PECO's Application for Service and Meter
The Service and Meter application form is available in PDF format on the Exelon Website page SERVICE INFORMATION RESOURCES. Print this form,
and follow instructions for completing the application.
Rate and Tariff Information
For rate information, please refer to the Residential Energy Rates or the Commercial Energy Rates section of the Exelon Website. A link to these sites can be found on the New Business SERVICE INFORMATION RESOURCES page.
Electric Service Requirements Manual
PECO's "Electric Service Requirements" manual is often referred to as the “Blue Book” and explains PECO’s specific requirements for customer equipment. This document is available on line on the PECO New Business SERVICE INFORMATION RESOURCES page.