Sign In

 

 

 

Water Heater SalesWater Heater SalesGP0|#c7c44191-af4e-458c-9f6e-ee23194bb3f1 L0|#0c7c44191-af4e-458c-9f6e-ee23194bb3f1|BGE Home GTSet|#bb697efb-4d63-4298-b4d0-ab279caf3fe8 GP0|#412047e6-ce06-48e1-8250-4cd1ba54de99 L0|#0412047e6-ce06-48e1-8250-4cd1ba54de99|ConstellationGP0|#e4ee9876-ef76-4416-888c-ee6a068f240b L0|#0e4ee9876-ef76-4416-888c-ee6a068f240b|BGE Home headquarters in Middle River GTSet|#e70f62ad-35ba-4371-ba87-92cfd51534bf GPP|#1b639f21-edff-47d9-a4b6-513f021f4bbcFalseFalseGP0|#0d15e499-5a00-4faa-a2fc-7ca77499dfc1 L0|#00d15e499-5a00-4faa-a2fc-7ca77499dfc1|Sales GTSet|#7712b39a-721e-4406-b3c9-bfbaaf3b9a98210483https://exeloncorp.taleo.net/careersection/exelon_external/jobdetail.ftl?job=210483, https://exeloncorp.taleo.net/careersection/exelon_external/jobdetail.ftl?job=210483<p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""arial", sans-serif">Join BGE HOME to be a part of the team that offers a wide range of energy-related products and services that address the comfort and energy management needs of residential and small commercial customers in Maryland. <br><br>BGE HOME, a Constellation Company, specializes in the sale and service of heating, air conditioning, water heating, plumbing, and electrical systems along with appliance repair, replacement windows, doors, siding and attic insulation. <br><br>We are committed to our customers and have a customer satisfaction rating of more than 95 percent. </font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""arial", sans-serif">Our employees "live"; the BGE HOME Initiatives: Customer Commitment, Excellence, Integrity & Accountability, Teamwork and Safety. <br><br>We are a company that cares about the environment, supports local communities and embraces the diversity of our employees. <br><br>Every business line offers opportunity for employee development. <br><br>We have some of the best training programs in the area. <br><br>Here at BGE HOME, we continue our success through the strength of our people. <br><br>It's your future - it's about your career and your goals. <br><br>At BGE HOME, our aim is to match the right people with the right jobs. </font></span></p><span style="LINE-HEIGHT:115%;"><font face=""arial", sans-serif"><br style=""><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><b style=""><span style=""><font face=""times new roman", serif">Job Summary:</font></span></b></p><br><p class="MsoBodyText2" style="MARGIN:0in 0in 12pt;"><span style="FONT-STYLE:normal;"><font face="Times New Roman">In a call center environment, our Inside Sales representatives focus on customer acquisition through company issued opportunities. <span style="">  </span>NO COLD CALLING. <span style="">  </span>Our Inside Sales representatives work in a fast pace environment where we work with potential customers to diagnose their problems and offer solutions. <span style="">  </span><span style=""> </span>Qualifying and closing the sale of our suite of Home Comfort products with primary focus on Residential Water Heaters (Gas/Electric) along with IAQ (Indoor Air Quality) products. <span style="">  </span>Must be energetic, well-spoken and eager to close sales. </font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><b style=""><span style=""><font face=""times new roman", serif">Primary Duties and Responsibilities: (Essential Job Function)</font></span></b></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""times new roman", serif">1. <span style="">  </span><span style="">       </span>Professional call center environment with strict starting times. </font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt 0. 3in;LINE-HEIGHT:normal;"><span style=""><font face=""times new roman", serif">2. <span style="">    </span>Verbally describes, promotes and sells home comfort products and services (water heaters, duct cleaning, humidifiers, air cleaners, extended warranties and other related services. )</font></span></p><br><p class="MsoBodyText" style="MARGIN:0in 0in 0pt 0. 3in;"><font face="Times New Roman">3. <span style="">    </span>Recommends suitable home comfort products and services explaining important features, functions, benefits and cost / benefit relationships. </font></p><br><p class="MsoBodyText" style="MARGIN:0in 0in 0pt 0. 25in;"><font face="Times New Roman">4. <span style="">   </span><span style="">      </span>Processes sales orders, extended warranties, credits and exchanges and coordinates sales and installation / service. </font></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt 0. 25in;"><span style=""><font face=""times new roman", serif">5. <span style="">   </span><span style="">      </span>Coordinates and schedules installation of water heaters and IAQ products. </font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt 0. 25in;"><span style=""><font face=""times new roman", serif">6. <span style="">   </span><span style="">      </span>Acknowledges customers� purchase (follow up call, thank you note, etc. ) and customer surveys. </font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt 0. 3in;"><span style=""><font face=""times new roman", serif">7. <span style="">    </span>Keeps abreast of latest water heater and indoor air quality products by studying spec sheets, manufacturer� literature or professional publications. </font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt 0. 25in;"><span style=""><font face=""times new roman", serif">8. <span style="">   </span>Maintains an acute awareness of competition for feedback to management and to enhance �value� selling. </font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt 0. 3in;"><span style=""><font face=""times new roman", serif">9. <span style="">    </span>Maintains current BGE HOME comfort product and pricing. Attends product, sales and customer service training sessions on an ongoing basis. </font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt 0. 25in;"><span style=""><font face=""times new roman", serif">10. <span style="">      </span>Makes outbound re-hash calls to customers who have inquired about our products &services. </font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt 0. 25in;"><span style=""><font face=""times new roman", serif"> </font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><b style=""><font face=""times new roman", serif">Knowledge</font></b><span style=""><font face=""times new roman", serif">:</font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 12pt 0. 5in;"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";"><font size="3">   </font></span></span></font></span><font face=""times new roman", serif">Knowledge of BGE Home products and services. </font></p><br><p class="MsoNormal" style="MARGIN:0in 0in 12pt 0. 5in;"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";"><font size="3">   </font></span></span></font></span><font face=""times new roman", serif">Proficient in MicroOffice Suite. <span style="">  </span>Knowledge of Great Plains and CRM a plus. </font></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><b style=""><span style=""><font face=""times new roman", serif">Skills/Abilities:</font></span></b></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:11pt;"><span style=""><font face=""times new roman", serif">Ability to work long periods of time in a professional call center environment. <br>Ability to communicate effectively verbally and in writing with proven customer service skills. </font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:11pt;"><span style=""><font face=""times new roman", serif">Ability to work independently and handle multiple tasks accurately. </font></span></p><br><p class="TITLELINE2" style="BORDER-TOP:medium none;BORDER-RIGHT:medium none;BORDER-BOTTOM:medium none;PAGE-BREAK-AFTER:auto;MARGIN:0in 0in 0pt;BORDER-LEFT:medium none;"><span style=""><font face=""times new roman", serif"><strong> </strong></font></span></p><br><p class="TITLELINE2" style="BORDER-TOP:medium none;BORDER-RIGHT:medium none;BORDER-BOTTOM:medium none;PAGE-BREAK-AFTER:auto;MARGIN:0in 0in 0pt;BORDER-LEFT:medium none;"><span style=""><font face=""times new roman", serif"><strong>Education/Experience:</strong></font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 12pt;"><span style=""><font face=""times new roman", serif">High School Graduate or equivalent, with minimum of 5 years work experience preferably in sales. </font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><b style=""><span style=""><font face=""times new roman", serif">Competencies:</font></span></b><b style=""><font face=""times new roman", serif"> </font></b></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><font face=""times new roman", serif">Various work hours to include weekends/evenings based on business needs. </font></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><font face=""times new roman", serif">May perform other duties as assigned. </font></p><br><p class="MsoBodyText" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><b style=""><font face="Times New Roman"> </font></b></p><br><p class="MsoCaption" style="MARGIN:0in 0in 0pt;"><u><font face="Times New Roman"><span style=""><strong>Disclaimer:</strong></span><span style="FONT-WEIGHT:normal;"><span style="">   </span>Employees in this position are considered essential. </span></font></u></p><br style=""></font></span>