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Technical Analyst IT - Executive Support Client ServicesTechnical Analyst IT - Executive Support Client ServicesFalseFalse210608https://exeloncorp.taleo.net/careersection/exelon_external/jobdetail.ftl?job=210608, https://exeloncorp.taleo.net/careersection/exelon_external/jobdetail.ftl?job=210608<p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;">At Exelon, we've got a place for you! </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!</p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"> </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;">PRIMARY PURPOSE OF POSITION </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>Provide white-glove IT support for top Exelon leadership plus deep technical expertise to deliver and maintenance IT solutions. Inform IT teams and business personnel with technology solutions by weighing advantages of technology standards, market availability of products, risks and benefits of technology to meet business/IT needs. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"> </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br> PRIMARY DUTIES AND ACCOUNTABILITIES </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"> </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;">- Dedicated to providing high end IT customer service with Executive Presence. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Trains Executives, VIPs and their assistants on current and future IT applications and devices. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Able to explain technology to non-technical people / effectively articulate and simplify technology to the Executives and VIPs. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Proactively manage any planned changes and /or upgrades. Inform those who would be impacted, ensure everything is working 100% thereafter. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Provide technical expertise and/or engineering support for maintaining performance and reliability of key IT solutions. Contribute to project technical architecture design and development. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Assist IT Architecture and Engineering community in planning the introduction of new technologies and/or identifying the most appropriate technology choices to accomplish goals by utilizing Exelon�s standard governance process as outlined in the Management Model. Ensure appropriate implementation of technology both within the production and the development environments take place. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Build and maintain knowledge of new technologies or technology opportunities and assists in development of analysis of their use for business and/or IT clients. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Identify and provide Business and IT data on IT trends and issues. Participate in IT architecture review and standards setting. Assist in the development of white papers, conducting presentations as needed to explain why a technology is being recommended by IT. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Maintain and enhance engagement with business and IT partners. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Maintain technical knowledge and business acumen within own discipline or function </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Provide performance evaluations, career development feedback, and recognition as required. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"> </p>