Sign In

 

 

 

Supv, Retail OpsSupv, Retail OpsGP0|#412047e6-ce06-48e1-8250-4cd1ba54de99 L0|#0412047e6-ce06-48e1-8250-4cd1ba54de99|Constellation GTSet|#bb697efb-4d63-4298-b4d0-ab279caf3fe8GP0|#2857ff7d-d91e-4d24-9411-1255df75b227 L0|#02857ff7d-d91e-4d24-9411-1255df75b227|Commercial/Constellation Regional Office GTSet|#e70f62ad-35ba-4371-ba87-92cfd51534bf GPP|#1b639f21-edff-47d9-a4b6-513f021f4bbcFalseFalseGP0|#95d35ea8-ac79-4f71-896f-83f9310ec152 L0|#095d35ea8-ac79-4f71-896f-83f9310ec152|Commercial Operations GTSet|#7712b39a-721e-4406-b3c9-bfbaaf3b9a98210417https://exeloncorp.taleo.net/careersection/exelon_external/jobdetail.ftl?job=210417, https://exeloncorp.taleo.net/careersection/exelon_external/jobdetail.ftl?job=210417<div id="textContent" class="readOnlyFrame"><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt;"><b style=""><font face="Calibri"><font size="2">PRIMARY PURPOSE OF POSITION</font></font></b></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt;"><span style=""><font size="2" face="Calibri"> </font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;LINE-HEIGHT:normal;"><span style=""><font face="Calibri"><font size="2">Constellation is seeking a qualified professional with proven experience and results to join our Retail Operations team as a Supervisor located in our Houston office. </font></font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;LINE-HEIGHT:normal;"><font face="Calibri"><font size="2"><span style="">The Supervisor position within Retail Operations is responsible for managing and coordinating the activities and operations of the teams in the assigned business function areas. The supervisor will maintain an advance understanding of the workflow activity and business process mapping as well as the current industry and regulatory requirements within the assigned teams. The supervisor will guide the team through complex workflow issue resolution and evaluate the integrity of system controls providing direction and support for innovation where needed. The supervisor will proactively communicate with other teams to avoid or fully remediate issues that cross multiple functional areas. <br><br></span><b style=""> PRIMARY DUTIES AND ACCOUNTABILITIES</b><span style=""></span></font></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><font face="Calibri"><b style="">Workflow Monitoring and Performance Improvement</b>: Guide team through complex issues and execute remediation. Encourage and practice curiosity and exploration to develop better ways of delivering the right solutions. Review and evaluate the integrity of internal controls and the reliability of control procedures/metrics</font></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2" face="Calibri"> </font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><font face="Calibri"><b style="">Cross Functional Communications and Risk Mitigation:</b> Effectively communicate with department leadership and other departments to address and resolve business issues. Maintain an advance understanding of industry and regulatory requirements within own team. Proactively communicate with other teams to avoid or fully remediate issues that cross multiple business function areas. </font></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt;"><font size="2" face="Calibri"> </font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><font face="Calibri"><b style="">Workflow Innovation and Functional Knowledge Collaboration:</b> Innovates workflow processes with focus and intent, creating the solutions that matter most for our customers. Maintain an advance understanding of business process mapping and workflow activity within own team. Proactively challenge the status quo to automate and improve processes. Collaborate with other functional teams to provide recommendations for ongoing workflow innovation. </font></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt;"><font size="2" face="Calibri"> </font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><font face="Calibri"><b style="">Team Development:</b> Work with team to design and execute development plans addressing communication, leadership, technical skill training, and increasing industry knowledge. Define personal development goals and objectives for team. Create opportunities to develop team. </font></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt;"><font size="2" face="Calibri"> </font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><font face="Calibri"><b style="">Comprehension/Adherence of Policies and Controls:</b> Communicate proactively across multiple groups to avoid or fully remediate issues as it relates to UDC/ISO market rule changes. Ensure that all Sarbanes-Oxley (�SOX�) Key Controls and other company policies are followed. </font></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt;"><b style=""><span style=""><br><font size="2" face="Calibri">POSITION SPECIFICATIONS</font></span></b><span style=""><br style=""><br style=""><b></b></span></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt;"><b><span style=""><font face="Calibri"><font size="2">Minimum:</font></font></span></b></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><span style=""><font face="Calibri">Bachelor�s degree in business, engineering, or related discipline</font></span></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><span style=""><font face="Calibri">5 or more years in equivalent business experience</font></span></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><span style=""><font face="Calibri">Demonstrative management/leadership skills (3 or more years of leadership/management experience)</font></span></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><span style=""><font face="Calibri">Proven ability to develop a team through recruitment, training and personal development</font></span></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><span style=""><font face="Calibri">Ability to effectively and professionally communicate, in oral or written form, with internal and external parties</font></span></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><span style=""><font face="Calibri">Ability to work well under stressful situations</font></span></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><span style=""><font face="Calibri">Ability to make quick and independent decisions earning credibility</font></span></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><span style=""><font face="Calibri">Excellent organizational, time management skills</font></span></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><span style=""><font face="Calibri">Results driven and team oriented</font></span></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><span style=""><font face="Calibri">Strong interpersonal skills</font></span></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt;"><b><span style=""><font size="2" face="Calibri"> </font></span></b></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt;"><b><span style=""><font size="2" face="Calibri"><b><span style=""><font face="Calibri"><font size="2">Preferred:</font></font></span></b></font></span></b></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><span style=""><font face="Calibri">Bachelor�s degree in Business Administration, Finance, Management, Management Information Technology or Supply Chain Management</font></span></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><span style=""><font face="Calibri">Prior experience in the retail energy industry and/or regulated energy industry</font></span></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><span style=""><font face="Calibri">Prior experience in using CRM and/or Order-to-Cash workflow systems</font></span></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><span style=""><font face="Calibri">Working knowledge of UDC/ISO market EDI transactions</font></span></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt;"><span style=""><font size="2" face="Calibri"> </font></span></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt;"><b style=""><span style=""><font face="Calibri"><font size="2">POSITION SCOPE</font></font></span></b></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt;"><b style=""><span style=""><font size="2" face="Calibri"> </font></span></b></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><font face="Calibri"><b style=""><span style="">Level and depth of supervisory duties:</span></b><span style=""> responsible for team leads, individual contributors and contractors</span></font></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><span style=""><font size="2" face="Calibri"> </font></span></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><font face="Calibri"><b style=""><span style="">Budget accountability, impact on asset management, and organization revenue:</span></b><span style=""><span style="">  </span>Budget accountability for managing team expenses and other team related costs. </span></font></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt;"><span style=""><font size="2" face="Calibri"> </font></span></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><font face="Calibri"><b style=""><span style="">Level of independence, decision-making authority or strategic planning accountability:</span></b><span style=""> High- level of independent decision making while considering many factors such as business risk, legal risk, enforceability of contracts. Provides capital improvement recommendations to pursue that will increase efficiency and effectiveness in managed business area. </span></font></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt;"><span style=""><font size="2" face="Calibri"> </font></span></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><font face="Calibri"><b style=""><span style="">Total number of employees managed (direct and indirect):</span></b><span style=""> Approximately 10</span></font></font></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt;"><span style=""><font size="2" face="Calibri"> </font></span></p><br><p class="MsoNoSpacing" style="MARGIN:0in 0in 0pt 0. 5in;"><font size="2"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";">        </span></span></font></span><font face="Calibri"><b style=""><span style="">Internal and external contact relationships</span></b><span style="">: Key external contacts include Utility Supplier Representatives and Constellation Vendors. Key internal contacts include the Leadership Team, Retail Sales, Federal and State Regulatory and Policy Groups, Customer Care, Contract Administration, Billing, Pricing, Forecasting and Legal. </span></font></font></p></div>