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Sr Analyst IT - Directory ServicesSr Analyst IT - Directory ServicesGP0|#fde14288-abab-499f-a00c-4b9efe367a54 L0|#0fde14288-abab-499f-a00c-4b9efe367a54|Exelon Corporate GTSet|#bb697efb-4d63-4298-b4d0-ab279caf3fe8GP0|#c7eef0c2-555c-4def-9085-87b04f9f858b L0|#0c7eef0c2-555c-4def-9085-87b04f9f858b|PECO headquarters in Philadelphia GTSet|#e70f62ad-35ba-4371-ba87-92cfd51534bf GPP|#1b639f21-edff-47d9-a4b6-513f021f4bbcFalseFalseGP0|#089e501d-5d0b-4246-ad39-00ba6625c901 L0|#0089e501d-5d0b-4246-ad39-00ba6625c901|Information Technology GTSet|#7712b39a-721e-4406-b3c9-bfbaaf3b9a98207665https://exeloncorp.taleo.net/careersection/exelon_external/jobdetail.ftl?job=207665, https://exeloncorp.taleo.net/careersection/exelon_external/jobdetail.ftl?job=207665<p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;">At Exelon, we've got a place for you! </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!</p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"> </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;">PRIMARY PURPOSE OF POSITION </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>EXELON DIRECTORY SERVICES ADMINISTRATOR JOB DESCRIPTION</p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>Provide deep technical expertise and daily operational support for directory services supporting thousands of enterprise users for a Fortune 100 company. Consult with IT teams and business personnel on the usage of standard technology service offerings to meet business/IT needs. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"> </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"> PRIMARY DUTIES AND ACCOUNTABILITIES </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Provide technical and operational expertise to support and continuously improve the performance and reliability of key IT solutions. Contribute towards the completion of business projects and internal IT projects. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;">- Work with the IT and business communities to ensure the operational readiness of new or modified technology service offerings, and support the standard usage of technology Exelon�s technology services leveraging Exelon�s standard governance process as outlined in the Management Model. Ensure appropriate implementation and use of technology both within the production and the development environments. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;">- Build and maintain knowledge of supported technology service offerings and actively participate in the analysis of their use for business and/or IT partners. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Identify and provide Business and IT data on IT trends and issues. Participate in IT architecture review and standards setting. Assist in the development of white papers, conducting presentations as needed to explain how technology services can be consumed. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Maintain and enhance engagement with business and IT partners. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Maintain technical knowledge and business acumen within own discipline or function</p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Provide performance evaluations, career development feedback, and recognition as required. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Continuous improvement of standard service offerings to improve support and delivery capabilities and manage capacity for existing environments</p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Apply patches, triaging issues and configuring changes and fixing issues</p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Performance tuning per application and business requirements to support business continuity. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Upkeep, monitor and maintenance of technology service offerings to communicate and remediate issues. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Engage and actively participate in troubleshooting technology issues with vendor support, application teams, and other Exelon IT teams to resolve product issues if any arise and support the IT corrective action program. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Make necessary changes to technology services as per application and business requirements. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Answer client questions/request regarding access permissions, data etc. </p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Participate in an on-call rotation and off hours maintenance activities</p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><br>- Fulfill requests and resolve incidents assigned to the team. <br></p>