Sign In

 

 

 

Part Time Customer Loyalty Sales RepPart Time Customer Loyalty Sales RepFalseFalse214618https://exeloncorp.taleo.net/careersection/exelon_external/jobdetail.ftl?job=214618, https://exeloncorp.taleo.net/careersection/exelon_external/jobdetail.ftl?job=214618<p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style="">Join BGE HOME to be a part of the team that offers a wide range of energy-related products and services that address the comfort and energy management needs of residential and small commercial customers in Maryland. <br><br>BGE HOME, a Constellation Company, specializes in the sale and service of heating, air conditioning, water heating, plumbing, and electrical systems along with appliance repair, replacement windows, doors, siding and attic insulation. <br><br>We are committed to our customers and have a customer satisfaction rating of more than 95 percent. </span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style="">Our employees "live"; the BGE HOME Initiatives: Customer Commitment, Excellence, Integrity & Accountability, Teamwork and Safety. <br><br>We are a company that cares about the environment, supports local communities and embraces the diversity of our employees. <br><br>Every business line offers opportunity for employee development. <br><br>We have some of the best training programs in the area. <br><br>Here at BGE HOME, we continue our success through the strength of our people. <br><br>It's your future - it's about your career and your goals. <br><br>At BGE HOME, our aim is to match the right people with the right jobs. </span></p><span style="LINE-HEIGHT:115%;"><br style=""><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><b style=""><span style="">Job Summary:</span></b></p><br><p class="MsoBodyText2" style="MARGIN:0in 0in 12pt;"><span style="FONT-STYLE:normal;">Places outbound calls to �win-back� customers who have previously canceled and as a sales follow up for commodity products. <span style="">  </span>Qualify and sell/re-sell contracts using benefits /value approach and incentive discounts by phone. <span style="">  </span>Process each sale and coordinate with respective groups. <span style="">  </span></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><b style=""><span style="">Primary Duties and Responsibilities: (Essential Job Function)</span></b><span style=""></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt 0. 25in;LINE-HEIGHT:normal;"><span style="">1. <span style="">   </span>Verbally describes, promotes and sells products and services over the phone</span></p><br><p class="MsoBodyText" style="MARGIN:0in 0in 0pt 0. 25in;">2. <span style="">   </span>Evaluates customer needs and recommends suitable services by explaining important benefits and cost / benefit relationships. </p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><b style=""> </b></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><b style="">Knowledge</b><span style="">:</span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 12pt 0. 5in;"><span style=""><span style="">�<span style="FONT:7pt "Times New Roman";"><font size="3" face="Arial">   </font></span></span></span>Knowledge of Constellation Home, Constellation and BGE HOME products and services. </p><br><p class="MsoNormal" style="MARGIN:0in 0in 12pt 0. 5in;"><span style=""><span style="">�<span style="FONT:7pt "Times New Roman";"><font size="3" face="Arial">   </font></span></span></span>Knowledge of Sales preferred</p><br><p class="MsoNormal" style="MARGIN:0in 0in 12pt 0. 5in;"><span style=""><span style="">�<span style="FONT:7pt "Times New Roman";"><font size="3" face="Arial">   </font></span></span></span>Proficient in Microsoft Office Suite. <span style="">  </span>Knowledge of Siebel, Viryanet and CRM a plus. </p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><b style=""><span style="">Skills/Abilities:</span></b></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:11pt;"><span style="">Ability to communicate effectively verbally and in writing with proven customer service skills. </span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:11pt;"><span style="">Ability to work independently and handle multiple tasks accurately. </span></p><br><p class="TITLELINE2" style="BORDER-TOP:medium none;BORDER-RIGHT:medium none;BORDER-BOTTOM:medium none;PAGE-BREAK-AFTER:auto;BORDER-LEFT:medium none;MARGIN:0in 0in 0pt;"><span style=""><strong> </strong></span></p><br><p class="TITLELINE2" style="BORDER-TOP:medium none;BORDER-RIGHT:medium none;BORDER-BOTTOM:medium none;PAGE-BREAK-AFTER:auto;BORDER-LEFT:medium none;MARGIN:0in 0in 0pt;"><span style=""><strong>Qualifications:</strong></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 12pt;"><span style="">High School Graduate</span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><b style=""><span style="">Competencies:</span></b><b style=""> </b></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;">Nights and weekends are required, including every Saturday. </p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;">May perform other duties as assigned. </p><br style=""></span>