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Part Time - Contracts Clerk IPart Time - Contracts Clerk IGP0|#c7c44191-af4e-458c-9f6e-ee23194bb3f1 L0|#0c7c44191-af4e-458c-9f6e-ee23194bb3f1|BGE Home GTSet|#bb697efb-4d63-4298-b4d0-ab279caf3fe8GP0|#e4ee9876-ef76-4416-888c-ee6a068f240b L0|#0e4ee9876-ef76-4416-888c-ee6a068f240b|BGE Home headquarters in Middle River GTSet|#e70f62ad-35ba-4371-ba87-92cfd51534bf GPP|#1b639f21-edff-47d9-a4b6-513f021f4bbcFalseFalseGP0|#6094434b-4f61-4542-8334-1ac1c98b9e7c L0|#06094434b-4f61-4542-8334-1ac1c98b9e7c|Production/Operations GTSet|#7712b39a-721e-4406-b3c9-bfbaaf3b9a98207198https://exeloncorp.taleo.net/careersection/exelon_external/jobdetail.ftl?job=207198, https://exeloncorp.taleo.net/careersection/exelon_external/jobdetail.ftl?job=207198<p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""arial", "sans-serif"">At Exelon, we've got a place for you! <br><br>Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce. <br><br>Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits. <br><br>Join Exelon and share your passion at a forward-thinking Fortune 150 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!</font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""arial", "sans-serif"">Join BGE HOME to be a part of the team that offers a wide range of energy-related products and services that address the comfort and energy management needs of residential and small commercial customers in Maryland. <br><br>BGE HOME, a Constellation Company, specializes in the sale and service of heating, air conditioning, water heating, plumbing, and electrical systems along with appliance repair, replacement windows, doors, siding and attic insulation. <br><br>We are committed to our customers and have a customer satisfaction rating of more than 95 percent. </font></span></p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><span style="LINE-HEIGHT:115%;"><font face=""arial", "sans-serif"">Our employees ";live"; the BGE HOME Initiatives: Customer Commitment, Excellence, Integrity & Accountability, Teamwork and Safety. <br><br>We are a company that cares about the environment, supports local communities and embraces the diversity of our employees. <br><br>Every business line offers opportunity for employee development. <br><br>We have some of the best training programs in the area. <br><br>Here at BGE HOME, we continue our success through the strength of our people. <br><br>It's your future - it's about your career and your goals. <br><br>At BGE HOME, our aim is to match the right people with the right jobs. </font></span></p><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"><span style="LINE-HEIGHT:115%;"><font face=""arial", "sans-serif""></font></span> </p><span style="LINE-HEIGHT:115%;"><font face=""arial", "sans-serif""><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><b style=""><u><span style=""><font face=""calibri", "sans-serif"">Job Summary:</font></span></u></b></p><br><p class="MsoBodyText2" style="MARGIN:0in 0in 0pt;"><span style="FONT-STYLE:normal;"><font face=""calibri", "sans-serif"">The <b style="">Contracts Clerk II (Part Time)</b> position is expected to perform various tasks, with minimal supervision, as it relates to the general maintenance and processing of home service plans, while ensuring the data integrity of customer and contract information. </font></span></p><br><p class="MsoBodyText2" style="MARGIN:0in 0in 0pt;"><span style="FONT-STYLE:normal;"><font face=""calibri", "sans-serif""> </font></span></p><br><p class="MsoBodyText2" style="MARGIN:0in 0in 0pt;"><span style="FONT-STYLE:normal;"><font face=""calibri", "sans-serif""><span style=""> </span></font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><b style=""><u><span style=""><font face=""calibri", "sans-serif"">Primary Duties and Responsibilities: (Essential Job Function)</font></span></u></b></p><br><ul style="MARGIN-TOP:0in;"><br><li class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif"">Completes the inputting of new home service plan requests into the contract management system</font></span></li><br><li class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif"">Performs complex customer account and contract maintenance activities</font></span></li><br><li class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif"">Manages returned mail requests for service plan solicitations</font></span></li><br><li class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif"">Tracks, prepares and communicates business metric reports (as needed)</font></span></li><br><li class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif"">Provides continuous and timely feedback to upper management, keeping them abreast of day-to-day issues that are important to the business, customer and/or the employee </font></span></li><br><li class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif"">Performs other duties as assigned</font></span></li></ul><br><p class="MsoBodyText" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif""> </font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><b style=""><u><span style=""><font face=""calibri", "sans-serif"">Skills/Abilities:</font></span></u></b></p><br><ul style="MARGIN-TOP:0in;"><br><li class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif"">Strong analytical, problem solving and organizational skills are required</font></span></li><br><li class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif"">Demonstrated excellent written and verbal communication skills</font></span></li><br><li class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif"">Proven ability to work independently and/or collectively in a fast paced environment</font></span></li><br><li class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif"">Ability to exercise judgment, initiative and ingenuity to select the most appropriate course of action </font></span></li><br><li class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif"">Experience in customer account management and/or contracts-related systems preferred</font></span></li><br><li class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif"">Ability to process a high volume of data entry inputs with minimal errors and supervision </font></span></li></ul><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif""> </font></span></p><br><p class="TITLELINE2" style="BORDER-TOP:medium none;BORDER-RIGHT:medium none;BORDER-BOTTOM:medium none;PAGE-BREAK-AFTER:auto;MARGIN:0in 0in 0pt;BORDER-LEFT:medium none;"><u><span style=""><font face=""calibri", "sans-serif""><strong>Position Specifications:</strong></font></span></u></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif""> </font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif"">Minimum:</font></span></p><br><ul style="MARGIN-TOP:0in;"><br><li class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif"">High school graduate or equivalent</font></span></li><br><li class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif"">At least 4 years complex clerical/account management experience</font></span></li><br><li class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif"">Demonstrated proficiency in Microsoft Office suite</font></span></li><br><li class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif"">Demonstrated project management skills</font></span></li><br><li class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif"">Exposure to business and/or financial metric reports</font></span></li><br><li class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif"">Commitment to highest standards of quality and integrity</font></span></li><br><li class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif"">Exude a high degree of professionalism and treats others with respect</font></span></li></ul><br><p class="MsoListParagraphCxSpFirst" style="MARGIN:0in 0in 0pt 0. 5in;LINE-HEIGHT:normal;"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";"><font size="3">         </font></span></span></font></span><span style=""><font face=""calibri", "sans-serif"">Demonstrated success in business operations</font></span></p><br><p class="MsoListParagraphCxSpLast" style="MARGIN:0in 0in 0pt 0. 5in;LINE-HEIGHT:normal;"><span style=""><font face="symbol"><span style="">�<span style="FONT:7pt "Times New Roman";"><font size="3">         </font></span></span></font></span><span style=""><font face=""calibri", "sans-serif"">Work under minimal supervision<br><br style=""><br style=""></font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif""> </font></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style=""><font face=""calibri", "sans-serif"">Position, at times, may require occasional weekend work</font></span></p><span style="LINE-HEIGHT:115%;"><font face=""arial", "sans-serif""><font size="3"><span style="LINE-HEIGHT:115%;"><font face=""arial", "sans-serif""><font size="3"><span style="LINE-HEIGHT:115%;"><font face=""arial", "sans-serif""><font size="3"><span style="LINE-HEIGHT:115%;"><font face=""arial", "sans-serif""><font size="3"><span style="FONT-SIZE:12pt;FONT-FAMILY:"Arial", "sans-serif";LINE-HEIGHT:115%;"><br><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;"></span> </p></font></font></span></font></font></span></font></font></span></font></font></span></font></span>