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Contractor LiaisonContractor LiaisonFalseFalse213284https://exeloncorp.taleo.net/careersection/exelon_external/jobdetail.ftl?job=213284, https://exeloncorp.taleo.net/careersection/exelon_external/jobdetail.ftl?job=213284<font size="2" face="Calibri"></font> <br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><b style=""><u><span style="LINE-HEIGHT:115%;"><font face=""times new roman", serif">Contractor Liaison Job <font face="Arial">Description</font></font></span></u></b></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;">Process all service requests for new residential/commercial construction, upgrades, demolitions, etc. </span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;">- Initiate and track these requests in CIMS and Passport. </span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;">- Process and schedule service installations for both gas and electric, via<span style="">   </span>builder requests. </span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;">- Prepare and track gas service and street light contracts. </span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;">- Provide support for Design and Construction Consultants. </span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;">- Provide a single point of contact for builders and customers for new residential/commercial construction, upgrades, demolitions, etc. </span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;">- Maintain files for each project. </span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;">- Process, Duplicate and Distribute Work Order Packages for Field Construction Work. </span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;"> </span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><b style=""><u><span style="LINE-HEIGHT:115%;">Minimum Requirements:</span></u></b></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;">1. Associates Degree in engineering or business related field with a minimum of one (1) year experience in a customer contact role. </span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;">or</span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;"><span style="">   </span>High School diploma with a minimum of three (3) years� experience in a customer contact role. </span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;">2. Demonstrated excellent telephone and written communication skills. </span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;">3. Literacy in CIMS or similar Customer Information System.  </span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;">4. PC skills including but not limited to WORD, EXCEL and ACCESS. </span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;">5. Excellent attendance record. </span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;">6. Valid driver's license. </span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><b style=""><u><span style="LINE-HEIGHT:115%;">Preferred Requirements</span></u></b></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;">1. Four-year college degree or High School diploma with a minimum of three (3) years� experience in a customer contact role. </span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;">2. Minimum of one (1) year work scheduling and/or dispatching experience. </span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;">3. Negotiating skills</span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;">4. Knowledge of PassPort system. </span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><a style=""><span style="LINE-HEIGHT:115%;">5. Experience interpreting and understanding distribution maps and electric/gas terminology. </span></a></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style=""><span style="LINE-HEIGHT:115%;">6. Knowledge of electric and gas rates, rules and tariff<span style="">       </span></span></span></p><br><p class="MsoNormal" style="MARGIN:0in 0in 10pt;"><span style="LINE-HEIGHT:115%;">Selection will be based on best qualified after interview process. </span></p><br><div style=""><br><div style=""><br><div id="_com_1" class="msocomtxt"><br><p class="MsoCommentText" style="MARGIN:0in 0in 10pt;"> </p></div></div></div>