PECO’s service territory includes Bucks, Chester, Delaware, Montgomery, Philadelphia and York counties.
- Quick Facts
- Service Area: 2,100 square miles
- Customers: 1.6 million electric; 486,000 natural gas
- Employees: 2,400
- 2009 Revenues: $5,311 million
- 2009 Assets: $9,019 million
- Substations: 450
- Distribution & Transmission Power Lines: more than 29,000 miles
With a history of more than 100 years of service to the Greater Philadelphia region, PECO has a long-standing commitment to a culture of excellence. PECO’s safety performance is ranked among utilities as one of the best in the nation and the company has been widely recognized for its community service, economic development and operational and environmental efforts.
Investments in Reliability
Committed to providing reliable service to its customers, PECO has invested more than $1.2 billion in infrastructure improvements and operations during the last 5 years.
- Infrastructure. PECO will spend more than $400 million on maintenance, system performance and capacity expansion projects in 2010 as a part of its commitment to maintain reliable service to its customers. Projects include new electric substations in the city and suburbs, expanded use of automation technology on electric distribution circuits and upgrades to its gas distribution system, such as pipe replacement and using enhanced detection equipment to decrease any gas leakage from underground pipelines.
- Smart Meters. One of only 6 utilities to receive major stimulus funding, PECO was awarded a $200 million Smart Grid Investment Grant (SGIG) from the U.S. Department of Energy in late 2009. PECO has begun implementation of a smart grid/smart meter initiative, which will equip customers with information and tools to better manage their energy use.
The combination of the communications network, technology support systems and smart meters, known as the advanced metering infrastructure, will provide real-time outage information and power quality data, enabling PECO to improve customer service through accelerated restoration times.
Performance and Service
- Safety Recognition. PECO has been recognized as Pennsylvania’s safest utility by the state Department of Labor & Industry and has received related awards from the Energy Association of Pennsylvania and the American Gas Association. In 2008, PECO was also ranked #1 among the nation’s largest investor-owned utilities in a review by the Edison Electric Institute.
- Reliable Delivery. PECO’s culture of continuous improvement is reflected by its 2008 non-storm reliability rating, its highest ever, and a steady improvement reliability trend since 2002. With comprehensive system maintenance, technology upgrades and other distribution system improvements, the company works to minimize outages and reduce the duration of service interruptions when they occur.
Safety is a core value of all Exelon companies. PECO emphasizes safety through programs for its employees, contractors, customers and the communities it serves. PECO also maintains emergency-response and storm-readiness plans that are tested with multiple drills throughout each year.
PECO contributes to the goals of Exelon 2020, through initiatives to green its operations and by helping customers reduce their own greenhouse gas emissions.
- Greening Operations. PECO's multi-year LEED® certification process for 10 of its largest buildings has yielded a savings of 12%. Some of these facilities have reduced electricity and gas usage by 50% and water usage by 40%. PECO continues to pursue energy efficiency improvements and LEED
- Customer Programs. PECO launched a Smart Ideas program in 2009. The comprehensive, $342 million energy efficiency program for residential and business customers is pursuing a goal to reduce overall consumption by 3% and peak load by 4.5% by 2013. The program has already helped customers reduce electricity use by more than 300,000 MWh.
- Environmental Leadership. One of only 6 utilities to receive major stimulus funding, PECO was awarded a $200 million Smart Grid Investment Grant (SGIG) from the U.S. Department of Energy in late 2009. PECO has begun implementation of a smart grid/smart meter initiative, which will equip customers with information and tools to better manage their energy use.
PECO's Crown Lights
The PECO Crown Lights atop the Main Office Building headquarters were updated with the installation of 2 million energy-efficient LEDs (light-emitting diodes) with color capacity--a 40% energy savings.
The company has been widely recognized for its community service, economic development, and environmental efforts.
- Sponsorship. PECO sponsors numerous events throughout the year. In 2008, major sponsorship included the Franklin Institute’s Environmental Program; Drexel Exelon Scholars; and Kimmel Center’s Diversity Programs.
- Grants. In 2008, the company gave 570 grants valued more than $7.8 million in 2008. Most of this funding supported organizations and programs that advance the arts, education, environment, and the communities served by PECO.