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Helping our customers and communities

As part of our climate change response strategy, we are helping our customers and the communities we serve reduce their greenhouse gas (GHG) emissions.  We educate, encourage action and provide opportunities for real-time engagement with the issues of climate change.

Exelon's Climate Change Response in Action

Many initiatives are underway to help our retail customers and the communities we serve reduce their carbon footprint, including:

  • Solutions for Homeowners: appliance recycling, rebate programs, lighting discounts, natural gas conversions, and demand response options to reduce load at peak hours.
  • Solutions for Businesses: Equipment incentives, smart construction incentives, air conditioning management programs, fleet vehicle rebates and incentives, natural gas conversions.

Investing in New Technology

Beyond energy efficiency, Exelon's utilities have made enormous strides in the implementation of new technology, which is the first piece of a broader vision.

  • ComEd obtained Illinois Commerce Commission (ICC) approval to begin meter installations in September 2013. By the end of the year, ComEd had installed nearly 71,000 meters, exceeding its target of 60,000. In March 2014, ComEd filed an accelerated smart meter deployment plan with the ICC that would increase smart meter installations in 2014 to 500,000 and accelerate completion of the entire program from the end of 2021 to the end of 2018. The Commission’s ruling is expected by June 2014.
  • PECO installed nearly 887,000 new electric meters through the end of 2013, and received 95 percent of the $200 million DOE grant to offset its program costs. In August 2013, the Pennsylvania Public Utility Commission approved PECO’s accelerated universal deployment plan, which calls for the installation of approximately 1.2 million new meters by the end of 2014. In addition, PECO will upgrade approximately 525,000 existing natural gas meters with new modules to enhance functionality.
  • Through the end of 2013, BGE installed 227,000 gas smart meters and 623,000 electric smart meters of its total 2 million smart meters, and successfully received the full $200 million DOE grant to offset its program cost. In 2014, BGE plans to complete most of the deployment of its smart meter infrastructure and deploy enhancements to BGE Smart Energy Rewards®, its customer peak time rebate pricing program. Additionally, BGE will deploy an advanced data analytics product, initially focusing on revenue protection and smart meter operations.

Expanding Clean Energy Product and Service Offerings

Constellation is an industry-leading retail unit, which provides an array of innovative energy products and services in competitive energy markets nationwide.  As part of our response to climate change, we are expanding the range of green products and services offered to wholesale and retail customers.    Our breadth of product offerings is unique in the marketplace, as our unified business model enables us to bundle and customize services in ways that help customers develop and achieve comprehensive energy management strategies and meet sustainability goals.

  • Retail Services. Constellation serves more than 100,000 commercial customers across the United States and in Canada and nearly one million residential customers.  Retail services extend to both electricity and natural gas. 
  • Efficiency Made Easy (EME). EME bundles commodity electricity purchases with energy conservation measures to reduce overall energy use for commercial customers, with no up-front capital expenditure.
  • Load Response Programs. Constellation’s load response programs allow commercial, industrial and large public sector customers — particularly those with considerable load demands — to earn payments for voluntarily reducing electricity consumption during periods of peak demand, when power tends to be more expensive.
  • Distributed Solar Generation. Constellation is a leading provider of solar installations and has sited dozens of commercial, industrial and governmental customer solar arrays.
  • Renewable Energy Credits.  Constellation sources RECs for customers seeking renewable energy alternatives.
  • Emissions Free Enegy Certificates (EFECs).  EFECs are competitive alternatives to Renewable Energy Certificates (RECs) in the voluntary marketplace. Exelon Generation’s fleet of nuclear generating plants is the primary source for EFECs.  

Investing in Customer Energy-Efficiency Programs

All three utilities have worked to manage compliance with their states’ respective legislative requirements for Renewable Portfolio Standards, including working with state agencies on initial program implementation details and entering into multi-year supply contracts. Compliance with these standards helps to value renewable energies in the market, which ultimately supports the expansion and development of these generating sources.

Corporate Sustainability Report
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Customer Programs