Did You Know...


If you purchase your electricity from ComEd, supply charges reflect the actual cost ComEd incurs to purchase your electricity, without mark-up. 

learnCustomer Choice

 

All customers in the ComEd service territory have the ability to choose their provider of electric power and metering services. This right is often referred to as Customer Choice.
 

With Customer Choice:

  • ComEd customers have the right to choose who provides the supply portion of their electric service.
     
  • ComEd customers may also choose the provider of their metering service. 
     
  • ComEd continues to provide the delivery of electricity to all customers. 
     
  • ComEd remains responsible for the wires, poles and all outage restoration. 
     
  • ComEd will treat all customers equally, regardless of choice of service provider.

For more information about Customer Choice, visit the ComEd PowerPath website or call the Business Customer Service Center at 1-877-426-6331. The Center is open Monday through Friday from 8 a.m. to 6 p.m.