Extended Due Dates  Some residential customers are able to extend their payment due dates from the normal 21 days to approximately 45 days. This service is available only to residential customers who are in one or more of the following categories:

• Receive Temporary Assistance to Needy Families or Aid to the Aged, Blind and Disabled benefits from the Illinois Department of Public Aid
• Receive benefits from General Assistance or Supplemental Security Income
• Receive their primary source of income from Social Security benefits or Veterans Administration benefits

For more information, contact ComEd Customer Service at 1-800-334-7661.

Collection Arrangements   If you need additional time to pay your ComEd electric bill, you may be able to reschedule your payment for up to an additional 21 days. For more information, contact ComEd Customer Service at 1-800-334-7661.

Deferred Payment/Installment Payment Plan    If you are unable to pay a past due amount, you may be able to arrange to pay it over time. For more information, contact ComEd Customer Service at 1-800-334-7661.

ComEd also offers the following bill payment options:

Budget Billing Payment Plan Through this plan, your electricity costs are spread evenly over 12 months of payments. That means you won’t see higher bills during the winter heating season. ComEd will review your account periodically to make sure that the amount you pay is sufficient to meet the amount of energy you use throughout the year. At the end of one year, you have the option of applying any credit or debit amount to the next month’s bill.

Automatic Payment Plan  You can have your payment deducted electronically from your bank account each month on the due date. Your ComEd statement will arrive 21 days before your payment is deducted so you can track your energy use and bill amount.

Credit Card, Debit Card or Electronic Check  You can pay your bill instantly by phone using your credit card, debit card or checking account.

eBill  You can pay your ComEd bill online with this paperless bill delivery and payment option. eBill allows you to control the amount and timing of each payment.

Request a Duplicate Bill Use this option to request a copy of your bill.

Find a Payment Agent  If you want to pay your bill in person, use this option to find the ComEd authorized payment center nearest you.

Request a Bill Payment Options brochure  Use this option to request a hard copy of ComEd’s Bill Payment Options brochure.